Management and Leadership Training Programme

NACUW is extremely pleased to announce the continuation of its successful MANAGEMENT & LEADERSHIP TRAINING PROGRAMME of learning, which has been made available through the support of the Tudor Trust.

This innovative training aims to offer staff and volunteers working in Credit Unions and those involved in the Community Banking Partnerships (CBP) the following new topics and initial sessions that have been specially developed, designed and tailored to meet your specific requirements, as identified in our analysis of training needs.

The learning is arranged into three themed packages, planned to run over a three month period. In addition to attending one or more of the following phases or "pick and mix" individual sessions, this programme will also provide an opportunity for your organisation to apply to host any of these events for free. Alternatively, you can request a separate session specially tailored to meet your needs and those of your CBP, which can also be extended to include all other partners.

To reserve a place or request further information, please contact: Ann Steel, MLTP Coordinator, by email at: or by telephone on 01925 710404, or telephone NACUW direct on 0845 456 9437.


Fundamentals of a Community Banking Partnership
0.1A regional seminar for groups interested in financial inclusion - this course is also available upon request
1 dayFriday 5th December 2008Haywards Heath, West Sussex
Money Advice, MABs and Monergy
2.5Practical guidance on developing links between finance and advice agencies
Taster sessionWednesday 17th September 2008Warwick
1 day (or 2 days)Friday 30th January 2009Rotherham - by invitation
0.5 dayMonday 16th February 2009 pmRotherham (follow up)
0.5 dayTuesday 17th February 2009 pmSheffield (follow up)
Transaction Banking and Triage including the CBAccount
2.6How to run a budgeting and bill payment service
Taster sessionThursday 18th September 2008Warwick
1 day (or 2 days)Tuesday 10th March 2009Birmingham
Developing Partnerships
1.3How to maximise benefit for your organisation and membership
1 dayThursday 12th March 2009Somerset - by invitation
An Introduction to the Community Banking Partnership approach
1.2Especially designed for newly formed Community Banking Partnership teams and as a refresher for the staff
1 day (or 2 days with 0.1)Friday 20th March 2009Fife - by invitation
Using Market Intelligence
3.11Improving communications and using your IT
1 dayMonday 23rd March 2009Coventry
Managing a Promotion Strategy
3.10Planning for real success
1 dayMonday 30th March 2009Coventry
Savings and Incentive Schemes
2.8Reducing risk and new ways of encouraging savings
1 dayThursday 2nd April 2009Sheffield
SLAs and Income Generation
2.7Profitable partnerships with your local authority and social landlords
1 dayMonday 1st June 2009Birmingham
Home Improvement Loans - to be run in conjunction with the cdfa
3.9The development of a new service and product
1 dayThursday 23rd June 2009 - tbcNewtown, Powys
Micro Business Lending
3.12New products and techniques for an important market
1 dayThursday 16th July 2009Birmingham
Business Viability: Diversifying Products & Services
1.4Achieving a balanced portfolio to secure financial sustainability (download course outline)
1 dayWednesday 26th August 2009Birmingham

This Management and Leadership Training Programme has now been completed. Future programmes will be announced in due course.

(Revised 30th August 2009)