Management and Leadership Training Programme

NACUW is extremely pleased to announce the launch of its brand new MANAGEMENT AND LEADERSHIP PROGRAMME of learning, which is being made available through the support of the Tudor Trust.

This innovative training aims to offer staff and volunteers working in Credit Unions and those involved in the Community Banking Partnerships (CBP) the following new topics and initial sessions that have been specially developed, designed and tailored to meet your specific requirements, as identified in our analysis of training needs.

The learning is arranged into three themed packages, with each phase planned to run over a three month period. In addition to attending one or more of the following phases or ‘pick and mix’ sessions, this programme will also provide an opportunity for your organisation to apply to host any of these events for free. Alternatively, you can request a separate session specially tailored to meet your needs and those of your CBP, which can then also be extended to include all other partners.

To reserve a place or request further information, please contact: Ann Steel, MLTP & ALS Coordinator by email at: or telephone NACUW direct on 0845 456 9437.


0.1Fundamentals of CBP
A regional seminar for groups interested in financial inclusion
1 dayTBAalso available upon request
1.2An Introduction to the CBP approach
Especially designed for a newly formed Community Banking Partnership teams and as a refresher for new staff
1 or 2 daysOctober & NovemberSussex & Fife
1.3Developing Partnerships
How to maximise benefit for your organisation and membership
1 dayTuesday 9th DecemberBristol
1.4Business Viability: Diversifying Products & Services
Achieving a balanced portfolio to secure financial sustainability
1 dayJanuary 2009 - to be confirmedMerseyside
2.5Money Advice, MABs and Monergy
Different variations of current best practice
1.5 daysTaster session on Thursday 18th SeptemberWarwick
2.6Transaction Banking and Triage including the CBAccount
How to run a budgeting and bill payment service
1 or 2 daysTaster session on Wednesday 17th SeptemberWarwick
2.7SLAs and Income Generation
How to run a budgeting and bill payment service
1 dayWednesday 10th DecemberBristol
2.8Savings and Incentive Schemes
Reducing risk and new ways of encouraging savings
1 dayJanuary or February 2009 - to be confirmedSheffield
3.9Home Improvement Loans
Profitable partnerships with your local authority
1 dayTuesday 28th OctoberWelshpool
3.10Managing a Promotion Strategy
Planning for real success
1 dayDecember 2008 or January 2009 - to be confirmedCoventry
3.11Using Market Intelligence
Improving communications and using your IT
1 dayDecember 2008 or January 2009 - to be confirmedCoventry
3.12Micro Business Lending
New products and techniques for an important market
1 dayThursday 4th DecemberPortsmouth

As places on these courses are strictly limited - please book early to avoid disappointment

(Revised 15/09/2008)